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Associate Director of Operations & Site Development



  • Associate Director of Operations & Site Development


  • Senior Director of Operations


  • Oversee new expansion projects (operational design, planning, development, and initiation of new operations) and new program development (renovation, modification and repair of existing facilities) activities in coordination with Director of Operations and Director of Business Development
    • Focus Areas: function as independent Project Manager in designing, developing and writing base user requirement documents to be used by senior management, key clients, and construction project management teams for development, construction, operation and finance planning activities; coordinate key stakeholder communication, workflows, and scheduling; assume responsibility for managing risks associated with on-time delivery and financial accountability for projects; design efficient operational programs for financial planning
  • Oversee maintenance of day-to-day operations in coordination with local Site Operations Supervisors to ensure quality & consistency of site program outputs
    • Focus Areas: animal welfare, enabling clients’ research activities, occupational health & safety, environmental monitoring and equipment maintenance/upkeep
  • Oversee recruitment, training, mentoring, development, and retention of animal care staff talent in coordination with local Site Operations Supervisors
  • Support Director of Operations in overseeing operations program management
    • Focus Areas: accounting & finance accountability (operating budget, forecasts), capital equipment life cycle management (contracts, maintenance, acquisition) client communication & interface, vendor /contractor relationship management, IACUC and regulatory compliance management, emergency/disaster preparedness program management
  • Collaborate with Business Development team in client & other market research projects, new client recruitment, and continued program development and improvement
  • Collaborate with Director of Operations and Attending Veterinarians on biosecurity (animal & biologic import/export, training, surveillance & environmental monitoring) and occupational health and safety program maintenance & reporting
  • Collaborate with IACUC Coordinator in ensuring site operational excellence, adherence to institutional & regulatory polies & guidelines, and participate as required in performance of external client quality /animal welfare audits of program & facilities


  • Timely write and edit facility development documentations, including but not limited to: operational programs, base user requirements…
  • Consistent on-time & on-budget delivery of existing facility renovation and new site development projects from initial planning through final commissioning phases and/or effective management/mitigation of associated operational & financial risks
  • Ensure cost effective and high quality vivarium maintenance & humane animal care
  • Proactively meet and exceed customer service support expectations
  • Continuously support local site management and IACUC Coordinator in maintaining compliance with all internal (IACUC) and external (USDA-APHIS, PHS-OLAW, City of Cambridge, etc.) regulatory agencies as well as AAALAC International accreditation
  • Continuously pursue educational and professional development opportunities to enhance and expand relevant skills and knowledge
  • Identify process inefficiencies, streamline processes, and proactively develop cost effective solutions to operational issues in support of Site Supervisors


  • 2-year Vet Technology/Animal Science or 4-year Science degree and/or equivalent combination of experience & higher education (MS, DVM/VMD, Ph.D) desirable.
  • Minimum of AALAS Technician Certification LATg, CMAR, ILAM and/or CPIA required
  • Minimum 5-10 years’ prior operational husbandry experience in a laboratory animal husbandry or in vivo /technical service program required and 5 – 7 years’ prior experience in supervisory or program leadership role required.
  • Prior project and/or operational program management experience (designing, planning, scheduling, commissioning) with animal facility renovation/new construction and relevant stakeholders (architects, engineers, facilities, regulatory, senior leadership, staff, scientists, etc.) is required.
  • Knowledge: Understanding and comprehension of facts, techniques, nomenclature, theories, etc. as they relate specifically to job performance.
  • Working knowledge of international (Canada, Europe), federal, state, local (Animal Welfare) laws & foundation principles governing current lab animal science practice.
  • Exceptional oral & written communication skills to ensure close cooperation with senior management and laboratory personnel (staff, clients, partners) required.

The qualified candidate will have strong interpersonal & communication skills, a strong commitment to providing quality research support, and dedicated to providing humane animal care in accordance with all regulations pertaining to laboratory animal care. Candidate must be reliable, independent, able to work well in a dynamic, fast-paced team environment, and demonstrate a focus to attention to detail in providing quality and consistent results in the execution of all duties. 


  • DEMONSTRATED characteristics
    • Strong commitment to providing HUMANE, CONSISTANT, AND QUALITY daily husbandry and responsible care to animals housed within the vivarium
    • Excellent capacity to manage multiple tasks in a same period
    • Strong ability to analyze complex situations and define adequate solutions
    • Strong interpersonal skills (transparency, professionalism, and integrity)
    • High standards and a strong sense of personal accountability
    • Team oriented and flexible
    • Highly organized and detail oriented
    • Innovative and creative problem solver
    • Self-starter requiring limited oversight
    • Committed to professional development and continuous learning
  • DEMONSTRATED knowledge
    • Practical project management skills in developing base user requirement facility planning documents, operational & financial assessment analyses, communication & scheduling with relevant stakeholders
    • Practical experience drafting Standard Operating Procedures (SOPs) required.
    • Knowledge of international (Canada, Europe), federal, state, and local Animal Welfare regulations and recommendations
    • Knowledge of building monitoring systems and supporting infrastructure (HVAC, temp/pressurization monitoring, RO watering)
    • Very strong communication skills (written, verbal, and presentation)

Proficiency in Microsoft Office, Outlook, and Excel database use desirable


Medical, Dental, Vision, Life, 401k

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Apply now for a rewarding career with North America's leading vivarium services company!

Associate Director of Operations & Site Development